You may return most new, unopened items within 30 days of delivery for a full refund. Our return policy ensures that we’ll also pay the return shipping costs. This applies if the return is a result of our error (you received an incorrect or defective item, etc.). Understanding our return policy is important for a smooth refund process.
You should expect to receive your refund within four weeks of giving your package to the return shipper. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days). It also includes the time it takes us to process your return once we receive it (3 to 5 business days). Additionally, it accounts for the time it takes your bank to process our refund request. This is typically 5 to 10 business days. This comprehensive return policy timeframe is designed for your convenience.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order as part of our return policy.